Return Policy

Return Period

You have 30 days from the date of purchase to return items for a refund or exchange. The return period begins on the day you receive the item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition in which you received it.

Please note that the return period may vary for certain items or during special promotional periods. Any exceptions to the standard return period will be clearly stated at the time of purchase or in the product description.

Return Conditions

Items must be returned in their original condition, unused, and with all original packaging and tags attached. Items that show signs of wear, damage, or use beyond what is necessary to inspect the item may not be eligible for return.

Please include all original accessories, documentation, and packaging materials with your return. We reserve the right to refuse returns that do not meet these conditions or to deduct from the refund amount to cover any diminished value of the item.

To initiate a return, please contact us using the contact information provided in the Contact Information section below. We will provide you with a return authorization number and instructions for returning the item.

Cost of Return Shipping

Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or incorrect due to our error. If the return is due to our error, we will provide a prepaid return shipping label or reimburse you for the return shipping costs.

We recommend using a trackable shipping service and purchasing shipping insurance for returns, as we cannot be responsible for items lost or damaged in transit. We are not liable for return shipments until we receive the returned item.

Return Process

To return an item, please contact us within the return period to request a return authorization. Include your order number, the items you wish to return, and the reason for the return. Once we receive your return request, we will provide you with a return authorization number and detailed return instructions.

Package the item securely in its original packaging, include the return authorization number inside the package, and ship it to the address we provide. We recommend keeping proof of shipment until your return is processed.

Upon receipt of your return, we will inspect the item and process your refund or exchange within 5-10 business days. You will receive an email notification once your return has been processed.

Non-Returnable Items

Certain items are not eligible for return, including personalized or custom-made items, digital products, items that have been used beyond normal inspection, items without original packaging or tags, and items purchased during final sale or clearance events.

Perishable items, items that have been damaged due to misuse or normal wear and tear, and items that cannot be resold due to health or hygiene reasons are also non-returnable. Any non-returnable items will be clearly marked at the time of purchase.

General Legal Requirements

This return policy complies with applicable consumer protection laws. You may have additional rights under local consumer protection laws that cannot be excluded or limited. Nothing in this policy affects your statutory rights as a consumer.

If you are a resident of the European Union, you have the right to withdraw from a purchase within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you acquire physical possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw by contacting us using the information provided in the Contact Information section.

For residents of California, you have specific rights under the California Consumer Privacy Act and other state laws. Please contact us if you have questions about your rights or how to exercise them.

Order Cancellation Policy

You may cancel an order before it has been shipped by contacting us as soon as possible. Once an order has been shipped, it cannot be cancelled, but you may return it according to our return policy after you receive it.

If you cancel an order before shipment, we will issue a full refund to your original payment method within 5-10 business days. If you cancel an order that has already been processed for shipment, you will be responsible for return shipping costs if you decide to return the item after receiving it.

Refund Procedure

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for us to process your return and an additional 3-5 business days for the refund to appear in your account, depending on your financial institution.

The refund amount will equal the purchase price of the returned item, excluding original shipping costs, unless the return is due to our error. If you received a discount or promotional pricing, the refund will reflect the actual amount paid.

If you paid using a gift card or store credit, the refund will be issued as store credit. If you paid using multiple payment methods, the refund will be issued in the same proportion as the original payment.

We will notify you by email once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact us using the information provided below.

Contact Information

If you have questions about returns, refunds, or this Return Policy, please contact us:

Beautyguaranteed
464 E Bullard Ave #103
Fresno, CA 93710, United States
Phone: +1 559 944 8664
Email: hello@beautyguaranteed.world

We aim to respond to all return inquiries within 24-48 hours during business days.